Who do I Call?

If you need to discuss a concern, call UCS or AAS or you may wish to report anonymously using the University Hotline.

Topic
Point of Contact
Relevant Policy & Information
(where applicable)

Accounting/Internal Controls

Audit & Advisory Services

305-284-2605

Controller's Office

305-284-4877 

Outlines procedures for the submission, receipt, retention, and treatment of complaints received regarding accounting, internal accounting controls, or auditing matters.

Affirmative Action/Diversity

  • Title IX questions
  • Affirmative Action Compliance questions

Title IX

305-284-8624

HR Workplace Equity and Inclusion

305-284-3064

Describes the University's commitment to providing equal opportunities to all.

Anatomic Materials

  • Body Donor Program
  • Willed Body Program

 

Cell Biology & Anatomy

305-243-1265

Outlines policies for the procurement, receipt, and disposal of anatomical materials. 

Animal Use Research/Animal Care

  • Veterinary Care
  • Animal Care
  • Oversight of use of animals in research
  • Institutional Animal Care and Use Committee (IACUC)

Division of Veterinary Resources

305-243-2310


Office of Research IACUC

305-243-1790

Provides information regarding the laws, regulations, and policies pertaining to appropriate animal care and use in research and teaching; the mechanism to obtain approval for animal use from the IACUC; the policies, procedures, and services of the Department of Animal Resources related to the care of animals. 

Benefits at UM

  • Retirement Plans
  • Healthy ‘Canes Employee Clinics
  • Education Benefits
  • Well ‘Canes
  • Employee Discount Programs
  • COBRA
  • Employee Benefits Advisory Council (EBAC)
  • Ask a Benefits Expert

 

HR Benefits Administration

305-284-3798

The University of Miami is dedicated to offering faculty, staff and their families a comprehensive total benefits package.

Biological Agents, Research with

  • Recombinant DNA
  • Potentially infectious microorganisms
  • Biologically derived toxins
  • Select Agents
  • Human cell lines

 

Institutional Biosafety Committee (IBC)

305-243-2311

All research protocols that propose the use of recombinant DNA must receive prior approval from the Institutional Biosafety Committee (IBC).

Campus Crime Reporting

  • Reporting of suspicious, unusual, or criminal activity
  • Obtaining a copy of a report
  • Crime prevention tips/resources

 

Department of Public Safety 

UM Police 

RSMAS Campus Safety

305-243-6000 (Medical) 

305-284-6666 (Gables)

305-710-7991 (RSMAS)

The Department of Security is dedicated to providing quality, professional services designed to protect life and property, and provide a safe campus environment.

Campus Violence

  • Campus Violence Prevention
  • Campus Violence Response
  • Violence in the Workplace
  • Blue Light Phones
  • Emergency Notification Network (ENN)

 

Emergency Notification Network 

Department of Security  

UM Police  

RSMAS Campus Safety

1-800-227-0354 305-243-6000 (Medical)

305-284-6666 (Gables)

305-710-7991 (RSMAS)

The Department of Security is dedicated to providing quality, professional services designed to protect life and property and provide a safe campus environment.

Central Business Office (CBO)

 

UHealth Billing System

305-243-2900

Chemical Safety

  • Biological Safety
  • Employee Health Office
  • Industrial Hygiene and Air Quality
  • Hazardous Materials
  • Lab Safety Resources
  • Chemical Hygiene Plan
  • Fire Safety
  • Environmental Affairs
  • Green U

Environmental Health & Safety (EHS)

305-243-3400

Facilities and Support Services

305-243-6375

EHS provides support and training in an effort to avoid occupational, biological, and chemical hazards

Clinical Enterprise Technologies (UMCET)

  • UChart Training
  • GE-IDX
  • UM RIS/PACS
  • IntelliDose

Clinical Enterprise Technologies (UMCET)

305-243-7339 

UChart Support (IT)

305-243-5999

UMCET provides support for a network of Business and Clinical Information Management Systems.

Community Relations

  • Educational, cultural, and developmental opportunities for children who live in immediate UM neighborhood
  • Safety promotion in university neighborhoods
  • Promoting business establishment in immediate vicinity of campus

Government Affairs 

305-284-2684

Office of Civic & Community Engagement

305-284-6636

The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs. The Office of Civic and Community Engagement (CCE) fosters university-community collaboration by engaging the university’s academic resources in the enrichment of civic and community life in our local, national, and global communities.

Conflict of Interest-Business Practices

  • Vendor
  • Conflict of Commitment
  • Outside Educational Activity
  • Endorsements
  • Personal use of University Assets
  • Participation in Employment-Related decisions related to family/spouse/domestic partner

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

Purchasing 

305-284-5751

Business Conduct & Ethical Standards

305-283-5723

Identifies conflict scenarios that must be disclosed; Describes disclosure mechanism; Explains how identified conflicts are addressed; Prohibits certain types of conflicts.

Conflicts of Interest in Research-Individual

  • Outside consulting activity related to a research project
  • Ownership interests and management roles in outside entities that might economically benefit from a research project
  • Use of students to perform services for outside entities in which researcher maintains a financial interest

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

Purchasing 

305-284-5751

Business Conduct & Ethical Standards 

305-283-5723

Identifies research conflict scenarios related to financial interests held by researchers; Describes disclosure and conflict evaluation process; Explains how identified conflicts are managed.

Contract Signature Authority

Business Services

305-284-5550

Review requirements of new agreements; Authorized signers of agreements.

Cost Transfers

  • SPA Journal Voucher process
  • Definitions of allowable Expense Transfers
  • Procedures for processing an Expense Transfer
  • Requirements to process payroll and non-payroll Expense Transfers
  • Guidance on what to do when account/award is set up late and costs on a non-sponsored account have already been incurred

 

Purchasing 

305-284-5751

Controller's Office

305-284-4877

Courseware Ownership

  • Courseware defined
  • Rights of university and faculty with respect to courseware
  • Income distribution arising out of licensing or sale of courseware

 

U Innovation

305-243-5689

Defines “Courseware”; explains ownership rights of faculty and university regarding courseware; contains rules on competition with the university and conflicts of interest. 

Courseware Preparation and Ordering

  • UM Bookstore

Bookstore 

305-284-4101

Credentialing Office

  • Credentials for new hires
  • Health Plan notification

Human Resources 

305-284-3798

The Credentialing Office is responsible for the credentialing process for newly hired providers.

Disability Services (Faculty/Staff/Students)

  • Human Resources Administration (HRA)
  • Issues related to accommodation for disabled faculty/staff
  • Disability Office – CAPS
  • Basic, short-term, long-term disability plans
  • Disability benefits
  • How to File a Disability Claim
  • Forms
  • Family Leave

 

Disability Services and Programs (DS&P)

  • Assistance in providing readers, scribes, note takers and interpreters
  • Advocacy with faculty
  • Special accommodations for test-taking needs
  • Auxiliary aid and equipment loans
  • Assistance with architectural barriers
  • Assistive technology
  • Support for individual needs
  • Information on various disabilities

Human Resources  

305-284-3798 


Disability Services  

Office of Disability Services (ODS)

305-284-2374 (Voice) 

305-284-3401 (TDD) 

Explains eligibility for medical leaves of absence, including for reasons of disability. Sets forth University’s policy against discrimination, including against those who have a disability.

Donor Gift Restrictions

  • Naming rights
  • Designation of use of funds
  • Condition of use of funds
  • Condition of use of funds
  • Quid Pro quo (providing of anything in value in return)
  • In-kind contributions
  • Donation of equipment

University of Miami Advancement 

Giving to UM

305-284-9200

Drug-Free Workplace

  • University of Miami Drug Free Policy

Human Resources

305-284-3798

Drug Free Workplace Policy

Effort Certification and Reporting Technology

  • eCert
  • Appropriate charging of effort on sponsored programs

Effort Certification and Reporting Technology

305-284-6565

Provides policy and guidance on rules and procedures regarding effort reporting and use of eCert.

Emergency Preparedness

  • How to prepare before and emergency
  • What to do during and emergency
  • How to recover after an emergency
  • Emergency Notification Network (ENN)
  • UM Bomb Threat Data Form

Emergency Preparedness


Life Threatening Emergency (All Campuses) 

911

Emergency Information Hotline (All Campuses)

1-800-227-0354 

UM Police

305-284-6666 (Gables)

Department of Security

305-243-6000 (Medical)

RSMAS Campus Safety

305-421-4766 or 305-710-7991 (RSMAS)

Report Suspicious Activity (State-Wide)

1-855-352-7233

Outlines control protocols to address campus emergencies.  The University of Miami Emergency Notification Network (ENN) is the comprehensive communications solution that allows the University to quickly disseminate an urgent message through multiple communications mediums. Learn more by visiting the ENN webpage.

Employee Orientation/Onboarding

  • Career Opportunities
  • Human Resources Systems
  • eAppraisals
  • E-Verify
  • Employee Handbooks & Policies
  • Calendars & Schedules
  • Recruitment Process
  • Human Resources Forms

Human Resources

305-284-3798  

Employee orientation consists of a Department orientation in which the supervisor has the opportunity to help the employee acclimate to his or her new work environment, and of a mandatory New Employee Orientation (NEO) that involves computer-based learning modules and a live orientation session.

Employee Discrimination/Harassment

  • Complaint filing status
  • Mediation services to resolve disputes
  • Conduct investigations, as appropriate

HR Workplace Equity and Inclusion

305-284-3064

Sets forth university procedures for addressing complaints of discrimination and harassment. Discrimination/Harassment based on race, religion, national origin, gender, age, disability, sexual orientation, Vietnam veteran status

Environmental Services

  • Custodial Services
  • Custodial Schedules
  • Recycling Removal
  • Waste Removal
  • Restrooms
  • Landscaping
  • Pest Control

Environmental Services

305-243-1052

Custodial services provided for offices, clinics, laboratories, restrooms and public areas.

Export Controls

  • Restricted Party Screening
  • Shipping and Transporting
  • Technology Control Plans
  • Travel and Export Compliance
  • Policies and Forms
  • Clinical and Translation Science Institute
  • RSMAS Research

Export Control Compliance

305-284-9558 or 305-284-3871

Faculty Workplace Disputes/Grievance

  • Faculty appointments
  • Promotions
  • Tenure
  • Contracts
  • Salaries

Faculty and Staff Assistance Program

305-284-2211  

HR Workplace Equity and Inclusion

305-284-3064

FERPA/Education Records

  • Access to student education records

FERPA/Education Records

305-284-2211

Financial Aid

  • Scholarships
  • Net Price Calculator
  • Student Employment
  • How to apply for Financial Aid
  • FAFSA
  • Gift Aid
  • Non-gift Aid

Costs and Financial Aid 

305-284-6000

Admissions 

305-284-4323

Financial aid at the University of Miami may include University, government, and private funding in the form of gift aid, education loans, and work-study.

Fire Safety

  • Building sprinkler systems
  • Chemical suppression systems inspections
  • Fire panels and detection devices inspections
  • Fire Hydrants inspections
  • Backflow inspections

Fire Safety

305-284-2273 (8-CARE) or 305-284-4091 

All fire safety related concerns should be notified immediately.

Government Affairs

  • Reaching out to an elected government official or their support staff for a meeting, support or funding
  • Planning or organizing an event where elected government officials will be invited
  • Contracted by a government official or someone from their office
  • Writing a letter or white paper to be presented to a governmental body or person, on behalf of the University

Government Affairs

305-284-2684

The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs. 

Government Audits

Investments and Treasury

305-284-6298

Hazardous Waste

  • Hazardous Waste Management and Disposal
  • Chemical Safety
  • Biological safety

 

Environmental Health Safety (EHS)

305-243-3400

Environmental Health and Safety oversees the collection and disposal of hazardous chemical waste on all UM campuses. Waste collected in the laboratories is picked up by EHS personnel and prepared for proper disposal.

Healthcare Professional Relations with Industry

University of Miami Medical Group

305-243-3887

HIPAA Privacy and Security

  • Definitions of Protected Health Information (PHI)
  • Appropiate use and disclosure of PHI
  • Patient Access to PHI
  • Protecting the Security of PHI
  • Forms and Resources
  • Business Associate Addendums

HIPAA Privacy and Security

305-243-5000

At the University of Miami, we are committed to preserving the privacy and confidentiality of our patients and other sensitive information. Our goal is to uphold the trust and confidence that our patients place in us to deliver quality health care.

Hospital Billing

  • Billing, Coding, and Documentation guidelines
  • Clinical and Research Billing Audits
  • Billing, Coding, and Documentation Education

Office of Billing Compliance

305-243-5842

Human Subjects Protections Program (HSPP)

  • Education and Training for those who conduct human subjects research

Human Subject Research Office

305-243-3195

Human Subjects Research/Intuitional Review Boards

  • Initial and continued review of protocols

Human Subject Institutional Review Boards

305-243-3195

Immigration/Visa issues (faculty/staff/students)

  • Faculty/staff/student visa services
  • Student exchange visitor program
  • Housing for international students

International Education and Exchange Programs 

Acquiring J Status: Visas, Admission 

Prospective International Scholars (Faculty and Researchers) 

Passports and Visas

305-284-3434

Residential Life – Student Affairs

305-284-4505

Indirect Costs/Facilities &Administrative

  • Indirect cost rate proposal
  • Fringe Benefit proposal

Investments and Treasury

305-284-5550

Information Technology Security

  • Types of university-related information subject to heightened security
  • Guidance on technical security
  • Reporting of information security breaches

Information Security Office

305-284-6565

Our goal is to equip you with information and tools that promote good computing security on campus and on the Internet.

Information Technology

  • Customer Service and Support
  • Accounts and Security
  • Administrative Applications
  • Email and Collaboration
  • Hardware
  • Hosting
  • Network and Voice
  • Software
  • Web
  • Products
  • Training

Information Technology

305-284-6565

Insurance at UM

  • Risk control and risk financing
  • Workers’ Compensation
  • Vendor Insurance Requirements

Risk Management

305-284-3163 (Gables)

305-243-1400 (Medical)

Intellectual Property Strategy and Licensing

  • Invention Disclosure (Patent)
  • Invention Disclosure (Trademark and Copyright)
  • MTA Questionnaire

U Innovation

305-243-5689

Laser Safety

  • Biological Safety

Laser Safety

305-243-3269

Marketing

  • Publications
  • Graphic and Editorial Style Guide
  • Flyer Templates
  • PowerPoint Templates
  • Logos
  • Communications

Office of Communications and Marketing

305-284-5500 (Gables)

305-243-3249 (Medical)

For resources to develop print publications; editorial, design, and project management services; or creating or updating Web content.

NCAA Compliance

  • Educate coaches, student-athletes, staff and supports regarding NCAA and ACC rules and compliance expectations
  • Monitor all aspects of the University’s athletics programs

 

University of Miami Athletics Compliance Office

305-284-2692

Compliance with NCAA and ACC rules is of utmost importance to the University of Miami and its Department of Intercollegiate Athletics. Athletics compliance is the responsibility of everyone associated with the University of Miami’s athletics program.

Nursing Mothers Program

  • Nursing Mothers Accommodation Request Form
  • Nursing Mothers Rooms
  • Location Rooms Map

Nursing Mothers Program

HR Workplace Equity and Inclusion

305-284-3064

The University of Miami has adopted a policy for nursing mothers. It is vital to provide new mothers with private, safe, and accessible locations where they are able to express milk for nursing infants.

Occupational Safety & Health Administration (OSHA) Worker Safety

Environmental Health and Safety

305-243-3400

Parking and Transportation

  • Hurry ‘Cane Shuttle
  • UBIKE Coral Gables Campus
  • ZIPCAR

Parking and Transportation

305-284-3096

Safe and reliable parking and transportation options that provide mobility, accessibility and enhance sustainability for the University community.

Payroll

  • Pay Schedules
  • Forms
  • Electronic Timekeeping
  • Paystub/W4 Information
  • Tax information

Payroll Office

305-284-3004

The basic function of the payroll office is to provide and promote payroll services which meet the needs of faculty, staff, students and administrators.

Peer-to-Peer File Sharing

Information Technology

305-284-6565

Personnel Records

Human Resources

305-284-3798 (Gables)

305-243-6482 (Medical)

Political Activity/Lobbying

  • Reaching out to an elected government official or their support staff for a meeting, support or funding
  • Planning or organizing an event where elected government officials will be invited
  • Contracted by a government official or someone from their office
  • Writing a letter or white paper to be presented to a governmental body or person, on behalf of the University

Government Affairs

305-284-2684

The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs.

Professional Clinical Billing

  • Billing, Coding, and Documentation guidelines
  • Clinical and Research Billing Audits
  • Billing, Coding, and Documentation Education

Office of Billing Compliance

305-243-5842

Provider Enrollment

  • Medicare Enrollment
  • Medicaid Enrollment

Human Resources

305-284-3798

The Provider Enrollment Office is responsible for enrollment process for Medicare and Medicaid.

Purchasing

  • Purchasing, PCard, and Accounts Payable Training
  • Employee Discount Program
  • Department Contracts
  • UMeNet
  • Vendor’s Corner

Supply Chain Services

305-284-5751

Purchasing, part of Investments and Treasury, is a strategic and proactive provider of superior, state of the art services and information to all our constituents.

Radiation Materials and Safety

Radiation Control

305-243-6369

The Division of Radiation Control ensures that the University of Miami and the Public Health Trust are in compliance with all regulations regarding the use of radioactive materials and radiation producing devices.

Real Estate and Facilities Division

  • Real Estate
  • Campus Planning and Development
  • Facilities Design and Construction
  • Facilities Management
  • Office Emergency Management

Facilities Division

305-284-3051

Record Management

  • Records Management Best Practices
  • UM Record Retention Policy
  • Inventory Destruction Form
  • Legal Actions and Document Retention

Records Management and Retention 

305-284-6585 

Health Information Management Services (IT-Med)

305-243-5999

Risk Management

Risk Management

305-284-3163 (Gables)

305-243-3163 (Medical)

The Department of Risk Management is responsible for the preservation University assets both human and physical.  This is accomplished by identifying, defending, assessing, preventing, and reducing risks facing the University of Miami.

Scientific Misconduct

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

 

Select Agents

Institutional Biosafety Committee (IBC)

305-243-2311

 

SharePoint/My Site

Information Technology

305-284-6565

 

Signage

  • Posting signs/banners
  • Content of signs/banners
  • Posting Locations

Facilities Division

305-284-3051

 

Small/Female/Minority-Owned Business

 

Minority Owned Business 

Facilities Division

305-284-3051

 

Smoke-Free Workplace

  • Protocol Letter
  • Effects of secondhand Smoke
  • Thirdhand Smoke
  • Effects of Tobacco on Health
  • Facts and Statistics
  • Nicotine Anonymous
  • Become a Smoke-Free Ambassador

Be Smoke Free-Medical Campus

305-243-7606

 

Staff Wage and Hours

Human Resources

305-284-3798 (Gables)

305-243-6482 (Medical)

 

Staff Workplace Employment Disputes (non-discriminatory)

Human Resources

305-284-3798 (Gables)

305-243-6482 (Medical)

 

Stem Cell Research/Stem Cell Research Oversight

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

 

Student Conduct

Student Affairs

305-284-5353

 

Subpoenas

Office of the General Counsel

305-243-2700

 

Sustainability

  • Recycling
  • Energy
  • Water
  • Green Building
  • Transportation

Urban and Environmental Sustainability 

305-284-6636 

Green U 

305-284-8520

 

Tax issues/IRS

Controller's Office

305-284-4877

 

Telecommunications

  • Wireless Information
  • Dial Plan
  • Network Links
  • Support Information

Telecommunications

305-284-6565

 

Worker’s Compensation

  • Incident/Accident Form
  • Approved Medical Providers
  • Return to Work Guidelines

Risk Management

Worker's Compensation

305-284-3163

 

Workplace Wellness

Workplace Wellness Initiatives

Patti and Allan Herbert Wellness Center (Gables)

305-284-8500 

Medical Wellness Center

305-243-7600