Who do I Call?

If you need to discuss a concern, call UCS or AAS or you may wish to report anonymously using the University Hotline.

Topic

Point of Contact

Relevant Policy & Information

(where applicable)

Accounting/Internal Controls

Audit & Advisory Services

305-284-2605

Controller's Office

305-284-4877

Outlines procedures for the submission, receipt, retention, and treatment of complaints received regarding accounting, internal accounting controls, or auditing matters.

Affirmative Action/Diversity

Title IX questions
Affirmative Action Compliance questions

Title IX

305-284-8624

HR Workplace Equity and Inclusion

305-284-3064

Describes the University's commitment to providing equal opportunities to all.

Anatomic Materials

Body Donor Program
Willed Body Program

Cell Biology & Anatomy

305-243-1265

Outlines policies for the procurement, receipt, and disposal of anatomical materials.

Animal Use Research/Animal Care

Veterinary Care
Animal Care
Oversight of use of animals in research
Institutional Animal Care and Use Committee (IACUC)

Division of Veterinary Resources

305-243-2310

Office of Research IACUC

305-243-1790

Provides information regarding the laws, regulations, and policies pertaining to appropriate animal care and use in research and teaching; the mechanism to obtain approval for animal use from the IACUC; the policies, procedures, and services of the Department of Animal Resources related to the care of animals.

Benefits at UM

Healthcare Plans
Retirement Plans
Education Benefits
Well ‘Canes
Employee Discount Program
COBRA
Ask HR-Total Rewards

HR-Total Rewards (Benefits)

305-284-3004

The University of Miami is dedicated to offering faculty, staff and their families a comprehensive total benefits package.

Biological Agents, Research with

Recombinant DNA
Potentially infectious microorganisms
Biologically derived toxins
Select Agents
Human cell lines

Institutional Biosafety Committee (IBC)

305-243-2311

All research protocols that propose the use of recombinant DNA must receive prior approval from the Institutional Biosafety Committee (IBC).

Campus Crime Reporting

Reporting of suspicious, unusual, or criminal activity
Obtaining a copy of a report
Crime prevention tips/resources

Department of Public Safety

UM Police

RSMAES

305-243-6000 (Medical)

305-284-6666 (Gables)

305-710-7991 (RSMAES)

The Department of Security is dedicated to providing quality, professional services designed to protect life and property, and provide a safe campus environment.

Campus Violence

Campus Violence Prevention
Campus Violence Response
Violence in the Workplace
Blue Light Phones
Emergency Notification Network (ENN)

Emergency Notification Network

Department of Security

UM Police

RSMAES

1-800-227-0354 305-243-6000 (Medical)

305-284-6666 (Gables)

305-710-7991 (RSMAES)

The Department of Security is dedicated to providing quality, professional services designed to protect life and property and provide a safe campus environment.

Central Business Office (CBO)

UHealth Billing System

305-243-2900

Chemical Safety

Biological Safety
Employee Health Office
Industrial Hygiene and Air Quality
Hazardous Materials
Lab Safety Resources
Chemical Hygiene Plan
Fire Safety
Environmental Affairs
Green U

Environmental Health & Safety (EHS)

305-243-3400

Facilities and Support Services

305-243-6375

EHS provides support and training in an effort to avoid occupational, biological, and chemical hazards

Clinical Enterprise Technologies (UMCET)

UChart Training
GE-IDX
UM RIS/PACS
IntelliDose

Clinical Enterprise Technologies (UMCET)

305-243-7339

UChart Support (IT)

305-243-5999

UMCET provides support for a network of Business and Clinical Information Management Systems.

Community Relations

Educational, cultural, and developmental opportunities for children who live in immediate UM neighborhood
Safety promotion in university neighborhoods
Promoting business establishment in immediate vicinity of campus

Government Affairs

305-284-2684

Office of Civic & Community Engagement

305-284-6636

The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs. The Office of Civic and Community Engagement (CCE) fosters university-community collaboration by engaging the university’s academic resources in the enrichment of civic and community life in our local, national, and global communities.

Conflict of Interest-Business Practices

Vendor
Conflict of Commitment
Outside Educational Activity
Endorsements
Personal use of University Assets
Participation in Employment-Related decisions related to family/spouse/domestic partner

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

Procurement

305-284-5751

Business Conduct & Ethical Standards

305-283-5723

Identifies conflict scenarios that must be disclosed; Describes disclosure mechanism; Explains how identified conflicts are addressed; Prohibits certain types of conflicts.

Conflicts of Interest in Research-Individual

Outside consulting activity related to a research project
Ownership interests and management roles in outside entities that might economically benefit from a research project
Use of students to perform services for outside entities in which researcher maintains a financial interest

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

Procurement

305-284-5751

Business Conduct & Ethical Standards

305-283-5723

Identifies research conflict scenarios related to financial interests held by researchers; Describes disclosure and conflict evaluation process; Explains how identified conflicts are managed.

Contract Signature Authority

Business Services

305-284-5550

Review requirements of new agreements; Authorized signers of agreements.

Cost Transfers

SPA Journal Voucher process
Definitions of allowable Expense Transfers
Procedures for processing an Expense Transfer
Requirements to process payroll and non-payroll Expense Transfers
Guidance on what to do when account/award is set up late and costs on a non-sponsored account have already been incurred

Procurement

305-284-5751

Controller's Office

305-284-4877

Courseware Ownership

Courseware defined
Rights of university and faculty with respect to courseware
Income distribution arising out of licensing or sale of courseware

U Innovation

305-243-5689

Defines “Courseware”; explains ownership rights of faculty and university regarding courseware; contains rules on competition with the university and conflicts of interest.

Courseware Preparation and Ordering

UM Bookstore

Bookstore

305-284-4101

Credentialing Office

Credentials for new hires
Health Plan notification

Human Resources

305-284-3798

The Credentialing Office is responsible for the credentialing process for newly hired providers.

Disability Services (Faculty/Staff/Students)

Human Resources Administration (HRA)
Issues related to accommodation for disabled faculty/staff
Disability Office – CAPS
Basic, short-term, long-term disability plans
Disability benefits
How to File a Disability Claim
Forms
Family Leave

Disability Services and Programs (DS&P)

Assistance in providing readers, scribes, note takers and interpreters
Advocacy with faculty
Special accommodations for test-taking needs
Auxiliary aid and equipment loans
Assistance with architectural barriers
Assistive technology
Support for individual needs
Information on various disabilities

Human Resources

305-284-3798

Disability Services

Office of Disability Services (ODS)

305-284-2374 (Voice)

305-284-3401 (TDD)

Explains eligibility for medical leaves of absence, including for reasons of disability. Sets forth University’s policy against discrimination, including against those who have a disability.

Donor Gift Restrictions

Naming rights
Designation of use of funds
Condition of use of funds
Condition of use of funds
Quid Pro quo (providing of anything in value in return)
In-kind contributions
Donation of equipment

University of Miami Advancement

Giving to UM

305-284-9200

Drug-Free Workplace

University of Miami Drug Free Policy

Human Resources

305-284-3798

Drug Free Workplace Policy

Effort Certification and Reporting Technology

eCert
Appropriate charging of effort on sponsored programs

Effort Certification and Reporting Technology

305-284-6565

Provides policy and guidance on rules and procedures regarding effort reporting and use of eCert.

Emergency Preparedness

How to prepare before and emergency
What to do during and emergency
How to recover after an emergency
Emergency Notification Network (ENN)
UM Bomb Threat Data Form

Emergency Preparedness

Life Threatening Emergency (All Campuses)

911

Emergency Information Hotline (All Campuses)

1-800-227-0354

UM Police

305-284-6666 (Gables)

Department of Security

305-243-6000 (Medical)

RSMAES

305-421-4766 or 305-710-7991 (RSMAS)

Report Suspicious Activity (State-Wide)

1-855-352-7233

Outlines control protocols to address campus emergencies. The University of Miami Emergency Notification Network (ENN) is the comprehensive communications solution that allows the University to quickly disseminate an urgent message through multiple communications mediums. Learn more by visiting the ENN webpage.

Employee Orientation/Onboarding

Career Opportunities
Human Resources Systems
eAppraisals
E-Verify
Employee Handbooks & Policies
Calendars & Schedules
Recruitment Process
Human Resources Forms

Human Resources

305-284-3798

Employee orientation consists of a Department orientation in which the supervisor has the opportunity to help the employee acclimate to his or her new work environment, and of a mandatory New Employee Orientation (NEO) that involves computer-based learning modules and a live orientation session.

Employee Discrimination/Harassment

Complaint filing status
Mediation services to resolve disputes
Conduct investigations, as appropriate

HR Workplace Equity and Inclusion

305-284-3064

Sets forth university procedures for addressing complaints of discrimination and harassment. Discrimination/Harassment based on race, religion, national origin, gender, age, disability, sexual orientation, Vietnam veteran status

Environmental Services

Custodial Services
Custodial Schedules
Recycling Removal
Waste Removal
Restrooms
Landscaping
Pest Control

Environmental Services

305-243-1052

Custodial services provided for offices, clinics, laboratories, restrooms and public areas.

Export Controls

Restricted Party Screening
Shipping and Transporting
Technology Control Plans
Travel and Export Compliance
Policies and Forms
Clinical and Translation Science Institute
RSMAS Research

Export Control Compliance

305-284-9558 or 305-284-3871

Faculty Workplace Disputes/Grievance

Faculty appointments
Promotions
Tenure
Contracts
Salaries

Faculty and Staff Assistance Program

305-284-2211

HR Workplace Equity and Inclusion

305-284-3064

FERPA/Education Records

Access to student education records

FERPA/Education Records

305-284-2211

Financial Aid

Scholarships
Net Price Calculator
Student Employment
How to apply for Financial Aid
FAFSA
Gift Aid
Non-gift Aid

Costs and Financial Aid

305-284-6000

Admissions

305-284-4323

Financial aid at the University of Miami may include University, government, and private funding in the form of gift aid, education loans, and work-study.

Fire Safety

Building sprinkler systems
Chemical suppression systems inspections
Fire panels and detection devices inspections
Fire Hydrants inspections
Backflow inspections

Fire Safety

305-284-2273 (8-CARE) or 305-284-4091

All fire safety related concerns should be notified immediately.

Government Affairs

Reaching out to an elected government official or their support staff for a meeting, support or funding
Planning or organizing an event where elected government officials will be invited
Contracted by a government official or someone from their office
Writing a letter or white paper to be presented to a governmental body or person, on behalf of the University

Government Affairs

305-284-2684

Government Audits

Investments and Treasury

305-284-6298

Hazardous Waste

Hazardous Waste Management and Disposal
Chemical Safety
Biological safety

Environmental Health Safety (EHS)

305-243-3400

Environmental Health and Safety oversees the collection and disposal of hazardous chemical waste on all UM campuses. Waste collected in the laboratories is picked up by EHS personnel and prepared for proper disposal.

Healthcare Professional Relations with Industry

University of Miami Medical Group

305-243-3887

HIPAA Privacy and Security

Definitions of Protected Health Information (PHI)
Appropiate use and disclosure of PHI
Patient Access to PHI
Protecting the Security of PHI
Forms and Resources
Business Associate Addendums

HIPAA Privacy and Security

305-243-5000

At the University of Miami, we are committed to preserving the privacy and confidentiality of our patients and other sensitive information. Our goal is to uphold the trust and confidence that our patients place in us to deliver quality health care.

Hospital Billing

Billing, Coding, and Documentation guidelines
Clinical and Research Billing Audits
Billing, Coding, and Documentation Education

Office of Billing Compliance

305-243-5842

Human Subjects Protections Program (HSPP)

Education and Training for those who conduct human subjects research

Human Subject Research Office

305-243-3195

Human Subjects Research/Intuitional Review Boards

Initial and continued review of protocols

Human Subject Institutional Review Boards

305-243-3195

Immigration/Visa issues (faculty/staff/students)

Faculty/staff/student visa services
Student exchange visitor program
Housing for international students

International Education and Exchange Programs

Acquiring J Status: Visas, Admission

Prospective International Scholars (Faculty and Researchers)

Passports and Visas

305-284-3434

Residential Life – Student Affairs

305-284-4505

Indirect Costs/Facilities &Administrative

Indirect cost rate proposal
Fringe Benefit proposal

Investments and Treasury

305-284-5550

Information Technology Security

Types of university-related information subject to heightened security
Guidance on technical security
Reporting of information security breaches

Information Security Office

305-284-6565

Our goal is to equip you with information and tools that promote good computing security on campus and on the Internet.

Information Technology

Customer Service and Support
Accounts and Security
Administrative Applications
Email and Collaboration
Hardware
Hosting
Network and Voice
Software
Web
Products
Training

Information Technology

305-284-6565

Insurance at UM

Risk control and risk financing
Workers’ Compensation
Vendor Insurance Requirements

Risk Management

305-284-3163 (Gables)

305-243-1400 (Medical)

Intellectual Property Strategy and Licensing

Invention Disclosure (Patent)
Invention Disclosure (Trademark and Copyright)
MTA Questionnaire

U Innovation

305-243-5689

Laser Safety

Biological Safety

Laser Safety

305-243-3269

Marketing

Publications
Graphic and Editorial Style Guide
Flyer Templates
PowerPoint Templates
Logos
Communications

Office of Communications and Marketing

305-284-5500 (Gables)

305-243-3249 (Medical)

For resources to develop print publications; editorial, design, and project management services; or creating or updating Web content.

NCAA Compliance

Educate coaches, student-athletes, staff and supports regarding NCAA and ACC rules and compliance expectations
Monitor all aspects of the University’s athletics programs

University of Miami Athletics Compliance Office

305-284-2692

Compliance with NCAA and ACC rules is of utmost importance to the University of Miami and its Department of Intercollegiate Athletics. Athletics compliance is the responsibility of everyone associated with the University of Miami’s athletics program.

Nursing Mothers Program

Nursing Mothers Accommodation Request Form
Nursing Mothers Rooms
Location Rooms Map

Nursing Mothers Program

HR Workplace Equity and Inclusion

305-284-3064

The University of Miami has adopted a policy for nursing mothers. It is vital to provide new mothers with private, safe, and accessible locations where they are able to express milk for nursing infants.

Occupational Safety & Health Administration (OSHA) Worker Safety

Environmental Health and Safety

305-243-3400

Parking and Transportation

Hurry ‘Cane Shuttle
UBIKE Coral Gables Campus
ZIPCAR

Parking and Transportation

305-284-3096

Safe and reliable parking and transportation options that provide mobility, accessibility and enhance sustainability for the University community.

Payroll

Pay Schedules
Forms
Electronic Timekeeping
Paystub/W4 Information
Tax information

HR-Total Rewards (Payroll)

305-284-3004

The payroll team provides and promotes payroll services which meet the needs of faculty, staff, and students.

Peer-to-Peer File Sharing

Information Technology

305-284-6565

Personnel Records

Human Resources

305-284-3798 (Gables)

305-243-6482 (Medical)

Political Activity/Lobbying

Reaching out to an elected government official or their support staff for a meeting, support or funding
Planning or organizing an event where elected government officials will be invited
Contracted by a government official or someone from their office
Writing a letter or white paper to be presented to a governmental body or person, on behalf of the University

Government Affairs

305-284-2684

Professional Clinical Billing

Billing, Coding, and Documentation guidelines
Clinical and Research Billing Audits
Billing, Coding, and Documentation Education

Office of Billing Compliance

305-243-5842

Provider Enrollment

Medicare Enrollment
Medicaid Enrollment

Human Resources

305-284-3798

The Provider Enrollment Office is responsible for enrollment process for Medicare and Medicaid.

Supply Chain

Procurement, PCard, and Accounts Payable Training
Employee Discount Program
Department Contracts
UMeNet
Vendor’s Corner

Supply Chain Services

305-284-5751

Supply Chain, part of Investments and Treasury, is a strategic and proactive provider of superior, state of the art services and information to all our constituents.

Radiation Materials and Safety

Radiation Control

305-243-6369

The Division of Radiation Control ensures that the University of Miami and the Public Health Trust are in compliance with all regulations regarding the use of radioactive materials and radiation producing devices.

Real Estate and Facilities Division

Real Estate
Campus Planning and Development
Facilities Design and Construction
Facilities Management
Office Emergency Management

Facilities Division

305-284-3051

Record Management

Records Management Best Practices
UM Record Retention Policy
Inventory Destruction Form
Legal Actions and Document Retention

Records Management and Retention

305-284-6585

Health Information Management Services (IT-Med)

305-243-5999

Risk Management

Risk Management

305-284-3163 (Gables)

305-243-3163 (Medical)

The Department of Risk Management is responsible for the preservation University assets both human and physical. This is accomplished by identifying, defending, assessing, preventing, and reducing risks facing the University of Miami.

Scientific Misconduct

Office of Research Compliance & Quality Assurance (RCQA)

305-243-1790

Select Agents

Institutional Biosafety Committee (IBC)

305-243-2311

SharePoint/My Site

Information Technology

305-284-6565

Signage